Retrevr for Veterinary

Your PIMS, your phones, your notes — one platform.

Retrevr is a modern veterinary PIMS with VoiceIntelligence answering your phones and FetchPad turning exam conversations into finished notes. Three tools built for vet med, one connected system — live in 24 hours.

Full veterinary PIMS

VoiceIntelligence phone AI

FetchPad AI notes

Reminders & recall

Live in under 24 hours. No upfront fees · results guarantee (conditions apply).

Veterinarian caring for a dog in a clinic

📅 +1 appointment booked

📞 Missed call → texted back

100K+

Veterinary calls handled

24 hrs

From sign-up to fully live

90 sec

Average call handled start to finish

0

Double-entry — one system

One platform, three products

Everything a clinic runs on, finally in one place.

A complete PIMS at the core, with AI for your phones and your notes. Run all three together — or start with the one that hurts most:

The PIMS

A modern PIMS at the core of your clinic.

Retrevr PIMS is the single source of truth for your clinic — clients, patients, scheduling, records, billing, and inventory. VoiceIntelligence and FetchPad feed it automatically, so every call, booking, and note lands in the right place without double-entry.

VoiceIntelligence + FetchPad

Calls · Bookings · Notes

writes back automatically

Retrevr PIMS

Clients · Patients · Schedule · Billing

Clients & patients

New callers become client + patient records automatically — species, breed, and contact details filled in. Existing clients are matched by phone number, never duplicated.

Live scheduling

VoiceIntelligence reads real availability by doctor, room, and appointment type, then writes the booking straight to your calendar. Reschedules and cancellations update instantly.

Reminders & recalls

Vaccine due dates, wellness recalls, and post-op checks trigger from the data already in the system — Retrevr texts, follows up, and books the visit.

Switching? We migrate your data from all the majors

📞 VoiceIntelligence

The phone AI, tuned for vet med

Answers every call 24/7 — appointments land directly on your calendar

Triages by reason for call — emergencies route straight to your team

Missed-call text-back before they call the clinic across town

Handles refill and records requests, routed to the right person

Answers hours, pricing, and prep questions in your clinic’s voice

Every call transcribed, summarized, and logged in the patient record

Retrevr AI front desk avatar

Front desk · Retrevr AI

Answering for your clinic

Live

Hi — can I get Luna in for her annual exam and rabies booster?

Luna’s due for both! Tuesday 9:40 or Wednesday 3:20?

Wednesday 3:20 please!

Booked ✓ It’s on your PIMS calendar. See you then! 🐶

Booked and synced while the front desk helped the lobby

FetchPad · Exam 3 — “Bailey”

● Recording

S — Bailey, 4y F Lab. Lethargy and reduced appetite for 2 days. No vomiting or diarrhea. Up to date on vaccines.

O — T 102.1°F, HR 96, mm pink, CRT <2s. Mild abdominal discomfort on palpation. BCS 6/9.

A — Suspect dietary indiscretion; r/o early pancreatitis.

P — CBC/chem + cPL. Maropitant 2 mg/kg SQ. Bland diet. Recheck in 48h — recall scheduled automatically.

✓ SOAP note drafted from the conversation — filed to Bailey’s record, ready to sign

📝 FetchPad

Exam room to finished note, automatically.

FetchPad listens to the exam — with consent — and turns the conversation into an organized, ready-to-sign SOAP note. Your doctors stay with the patient instead of the keyboard, and charting stops following them home.

✓ Ambient transcription built for veterinary vocabulary

✓ Structured SOAP notes with your templates, by species and visit type

✓ Files straight to the patient record in Retrevr PIMS

✓ Captures charges from the visit so nothing goes unbilled

✓ Works standalone with any PIMS at fetchpad.retrevr.io

How it works.

01

Connect your number

Keep your existing phone number — we route through it, no switching required.

02

We migrate your data

We move your clients, patients, and history from your old PIMS, then set up your services, doctors, and hours.

03

It starts answering

Calls, texts, and missed-call follow-ups handled automatically, day and night.

04

Everything in one place

Bookings, calls, and FetchPad notes all land in Retrevr — one record, no double-entry.

Questions, answered.

Can you migrate us from our current PIMS?

Yes. We migrate clients, patients, appointments, and history from all the majors — ezyVet, AVImark, Cornerstone, ImproMed, DaySmart Vet, Shepherd, Digitail, and more — with zero downtime. Your clinic keeps running while we move you.

Does the AI really book into our real schedule?

Yes. VoiceIntelligence reads live availability from your Retrevr schedule — by doctor, room, and appointment type — and books instantly, so double-booking isn’t possible.

What about emergencies and after-hours calls?

Retrevr triages the reason for the call. Emergencies are routed to your on-call line or nearest ER partner immediately; everything else gets booked or handled by text.

Can we use FetchPad without switching PIMS?

Yes. FetchPad works standalone with any PIMS — start at fetchpad.retrevr.io in minutes. It’s even better inside Retrevr, where notes file straight to the patient record.

How long does setup take?

Most clinics are live within 24 hours. We migrate your data, import your clients and patients, and tune the AI to your protocols.

Zero risk to try. Easy to love.

🛡️

Results guarantee

If the numbers don’t improve, you don’t keep paying. Conditions apply — we’ll walk you through them on the demo.

💸

No upfront fees

Start without writing a big check. Migration, setup, and training are all included from day one.

Humans in minutes

Real support from people who know your field — replies in under 5 minutes, not a ticket queue.

“We're very happy with everything so far and have had a great experience using Retrevr. The platform has been helpful, and we appreciate the support and guidance your team has provided throughout the onboarding process.
Thank you for checking in and for being available whenever we need assistance. We look forward to continuing to work together and getting even more out of the platform in the months ahead.” — Manager @ Hounds Town

See all three working together — live, for your clinic.

Book a 20-minute demo. We’ll show a call answered, a note written by FetchPad, and the booking landing on the calendar — live.